Growth:
Watch Out For The Walls!
by Frank X. Dalton, CPA
Congratulations, you have started your company and, after
several hard years, have raised the capital to take it to
the next level. Smooth sailing, right? WRONG!
You are probably unaware of a phenomenon I call "entrepreneurial
walls." These "walls" are critical turning
points, or often just hard doses of reality, that must be
overcome for a company to grow and succeed. Failure at this
point will cause stagnation or eventual demise.
These walls are prevalent not only in fast-growing entrepreneurial
companies but even in major corporations. IBM and AT&T
are examples of large companies that have taken the wall head
on and have gone right through it, making radical changes
in order to move forward.
All entrepreneurial companies will eventually face many walls.
Maneuvering around, over or through these walls will be critical
to sustaining long-term growth and significant prosperity.
Starting a company is easy compared to what lies ahead.
Growth brings changing roles
Certain entrepreneurs and founders have the vision and creativity
to start a company; others have the technical knowledge to
create products; and others are just there when things get
started. There comes a time when these entrepreneurs are no
longer effective. The roles that they must play no longer
match their skills. This is a critical time since entrepreneurs
who have been involved since inception must be evaluated.
Your role as founder has changed, and maybe your skills as
a visionary, although still needed, are not as critical right
now. To get your company over the wall at this time, you need
producers (people who can sell and close deals) or maybe administrators
(highly organized people who can instill discipline) or perhaps
integrators (people who can make the pieces fit).
Do the skills needed to take your company to the next level
of growth exist in your company? Make the changes or face
a long, hard climb over the wall.
Warning: Loose structure is hazardous to your growth
Successful companies remain entrepreneurial because they
can react quickly to a changing environment, take risks and
make decisions. Being a successful entrepreneurial company,
however, does not come without structure and organization.
The free-wheeling, Wild West, loose structure of some companies
controlled by highly entrepreneurial founders make them companies
that are prime candidates to hit the wall. Structure and organization
are keys to having an efficient operation and critical to
companies with limited resources.
Companies without structure, over time, lose the focus of
their primary vision and key objectives, resulting in a lot
of wasted time and loss of financial resources. Your company
needs discipline and accountability, which only comes from
structure and organization.
The market: A mountain range of challenges
The tallest and thickest wall relates to the market. One
of the keys to building a successful company is to build it
around what the future will bring, not what is happening today.
The market creates many walls and your ability to avoid them
or overcome them is critical to success. For example, the
impending break-up of AT&T. What effect will these different,
more entrepreneurial, companies have on your telecommunications-related
entity?
Another example might be Microsofts entry into the
Internet market or for that matter Microsofts entry
into anything. I remember five or six years ago there were
numerous companies developing e-mail products. Then e-mail
became somewhat of a standard in network operating systems,
an insurmountable wall for many.
Companies involved in the development of consumer CD-ROM
products face many walls, especially the distribution channel
wall, which keeps getting higher and higher. Look to the future,
read and listen. Many of the market walls you will face are
just forming today.
Growth is exciting but you must overcome many walls. I have
only touched on a few obstacles. Having people in place who
have both been there and are battle-scarred are key to conquering
the inevitable walls.
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